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Is anybody else having a problem with this latest version? Any advice would be greatly appreciated. The only 2 options are “modify” or “uninstall” This new version of Support Assist is installed on both my XPS 8930. There is no option to repair this app when I go to Settings. The same problem occurs when I try to open it as administrator. When I try to open it, it tries to load but won’t load properly (icon just continues to flash and flash), with a message that optimization tools are loading. I downloaded the latest version of Support Assist (Version 2) a few days ago. Practical Scenario 2: Dell Support Assist the latest version not working. I see one person says the issue has persisted for 4 months with no resolution, what now? I checked the security settings and that is not the issue. I uninstalled and reinstalled and on the reinstall, it says that the internet connection is lost and the install was canceled. I had the latest version installed and after windows update it no longer loads. I see that no one has this issue resolved. Practical Scenario 1: Dell Support Assist the latest version not working So, let’s start with the real user’s practical scenarios! Overview: Many Dell users are facing an issue in running SupportAssist program, users are complaining about SupportAssist not opening or launching, SupportAssist Stuck on hardware scan, SupportAssist not responding.